Shipping

Shipping

FREE SHIPPING to the lower 48 continental states.

We can ship to virtually any address in North America. Note that there are restrictions on some products.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. 

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

Order Confirmation

As soon as you place your order, you will receive an order confirmation e-mail.  This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail.  If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.

 Item Availability

Most of our products are “Stock Items”. On each item’s page, you will see the “Ships Within” time above the “Add to Cart” button. You will notice that some items are labeled differently. Any time you see these labels next to the “Ships Within” time, that indicates a specialty product.

Below is a breakdown of the various product terms you may see:

Custom-Made

  • The product will be fabricated to your exact and unique specifications.
  • These products are final sale – they are unable to be cancelled or returned once the order is placed.

Made-to-Order

  • Once you place the order, fabrication will begin.
  • These products are final sale – they are unable to be cancelled or returned once the order is placed.

Special Order

  • The product is not a stock item, but able to be ordered from the manufacturer. These items generally take longer to fulfill than stock items.

Backorder

  • This product is currently not available, but it will arrive back in stock soon.